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Privacy Notice for switchboard operators

"In the event of a discrepancy between the content of the English version and the original Spanish version the latter shall prevail".

Identity and address of the responsible entity

The entity responsible for the personal information you provide is Instituto Tecnológico y de Estudios Superiores de Monterrey (hereinafter “ITESM”), operating at the address Av. Eugenio Garza Sada Sur No. 2501, Colonia Tecnológico, Monterrey, Nuevo León, Mexico, C.P. 64700.

Primary purposes

The data you provide will be used to verify your identity and provide you with the service you request.

ARCO rights and/or revocation of consent

You or your legal representative can exercise any of your rights of access, rectification, cancellation or opposition (hereinafter “ARCO rights”), and revoke your consent for the processing of your personal data by sending an email to the ITESM Department of Personal Data, at datospersonales@itesm.mx.

Further information on the procedures, requirements and deadlines for the exercise of your ARCO rights and/or revocation of consent can be found on our website https://tec.mx/en/arco-rights-andor-revocation-consent.

Limitation and/or Disclosure of your Data

You can limit the use or disclosure of your personal data by sending your request to: datospersonales@itesm.mx. If your request is valid, you will be added to ITESM’s exclusion list.

Changes to this Privacy Notice

ITESM will notify you of any changes to its privacy policy through the link https://tec.mx, where you can access the privacy notice.

Use of Cookies

We use cookies and other technologies on some of our webpages, which allows us to monitor your behavior as an Internet user and to provide you with a better service and experience on browsing our site. The personal data that can be obtained through the use of these technologies are: Identifiers, session usernames and passwords, region where you are located, type of browser, type of operating system, date and time of starting and finishing a session, webpages visited, searches completed and advertising reviewed. These technologies can be disabled by following the procedures of the internet browser you are using.

Aviso de privacidad conmutadores

Identidad y domicilio del Responsable

El Responsable de los datos personales que usted proporciona en esta llamada es El Instituto Tecnológico y de Estudios Superiores de Monterrey con domicilio en Av. Eugenio Garza Sada Sur No. 2501, colonia Tecnológico en Monterrey, Nuevo León. C.P. 64700.

Finalidades primarias

Los datos que usted proporcione serán utilizados para verificar su identidad y proporcionarle el servicio que usted solicite.

Derechos ARCO y/o revocación del consentimiento

Usted o su representante legal podrá ejercer cualquiera de los derechos de acceso, rectificación, cancelación u oposición (en lo sucesivo "derechos arco"), así como revocar su consentimiento para el tratamiento de sus datos personales enviando un correo electrónico al Departamento de Datos Personales de ITESM a la dirección electrónica datospersonales@itesm.mx.

El procedimientos, requisitos y plazos para el ejercicio de sus Derechos ARCO y/o revocación del consentimiento puede consultarlo en nuestra página de internet https://tec.mx/es/derechos-arco-yo-revocacion-del-consentimiento.

Limitación y/o Divulgación de sus datos

Usted podrá limitar el uso o divulgación de sus datos personales enviando su solicitud a la ITESM a la dirección datospersonales@itesm.mx. En caso de que su Solicitud sea procedente se le registrará en el listado de exclusión propio de ITESM.

Cambios al Aviso de Privacidad

ITESM le notificará de cualquier cambio a su aviso de privacidad a través de la liga http://tec.mx y posteriormente accediendo a su aviso de privacidad.

Uso de Cookies

Le informamos que en algunas de nuestras páginas de internet utilizamos cookies y otras tecnologías, a través de las cuales es posible monitorear su comportamiento como usuario de internet, así como brindarle un mejor servicio y experiencia al navegar en nuestra página. Los datos personales que se pueden obtener a través del uso de estas tecnologías son los siguientes: Identificadores, nombre de usuario y contraseñas de una sesión, región en la que se encuentra, tipo de navegador, tipo de sistema operativo, fecha y hora del inicio y final de una sesión, páginas web visitadas, búsquedas realizadas  y publicidad revisada. Estas tecnologías podrán deshabilitarse siguiendo los procedimientos del navegador de internet que utiliza.

Frequently Asked Questions - Residence Halls

Frequently Asked Questions

1. Can I enter the Residence Hall at any time?

Of course! We know that sometimes you will have to stay up late to study or go out with your friends, however, remember that it is important to register your arrival at the reception of your building mentioning your name, building and room. If at any time you are going to stay overnight outside of Residencias Tec, don't forget to notify reception.

2. When can I arrive and when should I leave the Residences?

The date on which residents can occupy their rooms is the Thursday before the first day of classes in the semester periods and, in the case of summer, it will be the Friday before the first day of classes. The deadline for residents to remain in the residence halls will be 24 to 48 hours (about 2 days) after the last final exam.

3. I have problems with my roommate, should I leave the Residence Hall?

Of course not! With the help of your prefect and the coordination of the area of your building we will look for a solution to your situation, to find the best option for your case.

4. Can my visitor stay the night in my room?

It is not allowed for any visitors to stay overnight in your room; however, you can check if there is any availability and schedule your accommodation directly at the Residence Halls on your campus.

5. Can I stay on vacation in Residences?

We want you to enjoy your stay in the city and at Tec, but we also want you to enjoy your home, so take advantage of this time with your family or friends, since Residencias Tec does not offer service on dates after the end of courses.

6. Will I be able to leave my belongings on vacation?

Some campuses have a belongings storage service for those residents who have a space reserved for the following academic period. On other occasions, residents must store their belongings in their closets at the end of the semester.

7. I have some disagreement, where should I go?

We assure you that these will be minimal since we are constantly working to offer you excellent experience. In the unlikely event that any disagreement arises, do not hesitate to share it with your prefect, they will know where to go and tell you the actions to take.

8. Can I choose my roommate?

Yes, it is possible, all you need to do is meet the following requirements:

  • Let them request each other.
  • That they request the same building (applies only to the Monterrey campus).
  • They must carry out the admission requirements and processes at the same time.

9. Recommendations and/or suggestions for items that you cannot bring:

  • Candles
  • Incenses
  • oil lamp
  • Nails
  • screws
  • Double-sided tape
  • Hammer
  • electric frying pans
  • electric grills
  • toasters
  • Any type of coolers (water and/or air)
  • Microwaves
  • Coffee makers
  • Any electrical resistance device
  • pets

Preguntas Frecuentes de Residencias Tec

Preguntas Frecuentes

1. ¿Puedo entrar a Residencias a cualquier hora?

¡Claro que sí! Entendemos que en ocasiones tendrás que quedarte a estudiar hasta tarde o saldrás con tus amigos, sin embargo, recuerda que es importante registrar tu llegada en la recepción de tu edificio mencionando tu nombre, edificio y cuarto.  Si en algún momento te vas a quedar a dormir fuera de Residencias Tec, no te olvides de avisar en la recepción. 

2. ¿Cuándo puedo llegar y cuándo debo salir de Residencias?

La fecha a partir de la cual los residentes pueden ocupar sus habitaciones es el jueves anterior al primer día de clases en los períodos semestrales y, en el caso del verano, será el viernes anterior al primer día de clases. La fecha límite para que los residentes permanezcan en las residencias universitarias será de 24 a 48 horas después del último examen final.

3. Tengo problemas con mi compañero(a) de cuarto, ¿me salgo de Residencias?

¡Claro que no! Con ayuda de tu prefecto y la coordinación de área de tu edificio buscaremos solución a tu situación, para encontrar la mejor opción para tu caso.

4. ¿Puede quedarse a dormir mi visita en mi cuarto?

No está permitido que alguna visita se quede a dormir en tu habitación, sin embargo, puedes consultar si hay alguna disponibilidad y programar tu hospedaje directamente en las Residencias de tu campus.

5. ¿Puedo quedarme en vacaciones en Residencias?

Queremos que disfrutes tu estancia en la ciudad y en el Tec, pero también deseamos que disfrutes tu casa, así que aprovecha este tiempo con tu familia o amigos, ya que Residencias Tec no ofrece servicio en fechas posteriores al fin de cursos.

6. ¿Podré dejar mis pertenencias en vacaciones?

Algunos campus cuentan con el servicio de almacenaje de pertenencias para aquellos residentes que cuenten con un espacio reservado para el periodo académico siguiente. En otras ocasiones los residentes deben resguardar sus pertenencias en sus clósets al terminar el semestre.

7. Tengo alguna inconformidad ¿a dónde debería acudir?

Te aseguramos que éstas serán mínimas ya que constantemente estamos trabajando para ofrecerte una excelente experiencia. En el remoto caso que se presentara alguna inconformidad no dudes en compartirla con tu prefecto o prefecta, ellos sabrán a dónde acudir y te dirán las acciones a tomar.

8. ¿Puedo escoger a mi compañero de cuarto?

Sí es posible, lo único que se necesita es cumplir con los seguimientos requerimientos:

  • Que se soliciten mutuamente.
  • Que pidan el mismo edificio (aplica sólo para campus Monterrey).
  • Deben realizar a la par los requisitos y procesos de admisión.

9. Recomendaciones y/o sugerencias de artículos que no puedes traer:

  • Velas
  • Inciensos
  • Lámpara de aceite
  • Clavos
  • Tornillos
  • Cinta doble cara
  • Martillo
  • Sartenes eléctricos
  • Parrillas eléctricas
  • Tostadores
  • Cualquier tipo de enfriadores (agua y /o aire)
  • Hornos de microondas
  • Cafeteras
  • Cualquier aparato de resistencia eléctrica
  • Mascotas 

Privacy Notice for Board Members

"In the event of a discrepancy between the content of the English version and the original Spanish version the latter shall prevail".

The publication of the content of this english version of the privacy notice prevails for informative aims, thus, it shall have no legal effects.

Identity and address of the Personal information controller.

The controller of the personal information that you provide is Instituto Tecnológico y de Estudios Superiores de Monterrey (onwards Tecnológico de Monterrey), located at Avenida Eugenio Garza Sada 2501, Sur Colonia Tecnológico, Monterrey, Nuevo León C.P. 64700.

Personal information and sensitive personal information processed by Tecnológico de Monterrey

In order to comply with the specified and legitimate purposes, declared in the Privacy Notice, Tecnológico de Monterrey will process personal identification data, including your personal image through photographs and/or videos, contact data, patrimonial and/or financial data, employment data, location data and academic data.

On the other hand, we inform you that Tecnológico de Monterrey in order to comply with the purposes stated in this Privacy Notice may collect and process personal identification and contact data of third parties when you provide such information to be used in contact activities, representation and / or attendance at events. We remind you that, by providing the necessary personal data of these third parties you acknowledge having the consent for Tecnológico de Monterrey to treat them in order to comply with the primary and necessary purposes indicated in this Privacy Notice.

Primary Purposes

Tecnológico de Monterrey will process your personal information for the following necessary and primary purposes:

  • For the creation of a profile and for the administration of your participation as a board member of Tecnológico de Monterrey;
  • To share your information with the members of the board to which you belong.
  • For the administration of physical access to the facilities of Tecnológico de Monterrey and any other venue where Board meetings, assemblies and all kinds of Institutional Committees are held;
  • For the administration of your electronic access to the systems and technological infrastructure of Tecnológico de Monterrey;
  • To invite you to conferences, symposiums and all kinds of educational, cultural and/or sporting events;
  • To provide you with training.
  • To contact your relatives in case of emergency.
  • To generate internal reports
  • To respond to doubts, queries and/or clarifications that you formulate.
  • To comply with the obligations set forth in the applicable regulations.

We inform you that you cannot oppose so that Tecnologico de Monterrey stops processing your persona data for the previous necessary and primary purposes, in order to comply with the obligations related to your relationship with Tecnológico de Monterrey.

Secondary purposes

In addition, if you do not oppose, Tecnológico de Monterrey will process your personal information for the following additional purposes, which are not necessary for the relationship between you and Tecnológico de Monterrey, but which permit and facilitate providing you with a better service:

  • Dissemination of greetings and other celebrations and special days;
  • Your personal image, in photo or video, may be used in the elaboration of informative and promotional material;
  • To invite you to participate in financial campaigns or for the solicitation of sponsorship or support;
  • To carry out the promotion and offering of products and services including those related to the insurance industry provided by third party companies with which we have entered into binding legal agreements;
  • To carry out treatments of massive data analysis techniques for profiling activities from combining information provided by you and that which is in ITESM's possession, that obtained from publicly available sources, including social networks, and that information that can be inferred or obtained as a result of the application of various data analysis technologies. The above to determine your suitability to make donations and contributions through ITESM's donation programs.

In case that you do not wish your personal information to be processed for any or all of these additional purposes, since this moment you can communicate us the aforementioned to the email datospersonales@itesm.mx.

The negative to the use of your personal information for the additional purposes will not be a reason to terminate the relationship established with us.

Transfers

Tecnológico de Monterrey, in order to comply with the necessary purposes aforedescribed or others legally or by the competent authorities required, will transfer the necessary personal information to the following organizations and for the following purposes:

 

Third party receiver of personal data Purpose Consent
Competent authorities When required by law. Not required
Financial and credit institutions Fulfillment of contractual obligations, and validation of your information by third party recipients. Not required
Third-party companies with which we intend to enter into collaboration and sponsorship agreements and donation contracts. Fulfillment of contractual obligations, and validation of your information by third party recipients. Not required
Business partners in the insurance industry with whom we have entered into binding legal agreements. So that these third parties can contact you, identify your insurance needs and offer you products and/or services that match your profile. Required

If you do not want Tecnológico de Monterrey to transfer your personal information for those transfers for which your consent is necessary, we ask you to send an email to the direction datospersonales@itesm.mx, where you will be served in time and form.

ARCO rights and/or revocation of consent

You or your legal representative may exercise any of the access, rectification, cancelation or opposition rights (hereafter “ARCO rights”), as well as to revoke your consent for the processing of your personal information by sending an email to the Data Protection Department address: datospersonales@itesm.mx

In this sense, you can get informed about procedures, requirements and deadlines for the exercise of your ARCO rights and/or revocation of your consent in our web page https://tec.mx/es/derechos-arco-yo-revocacion-del-consentimiento.

Limitations and/or divulgation of your data

You will be able to limit the use or divulgation of your personal information by sending your request at the mail datospersonales@itesm.mx. In case that your application is approved you will be registered in the exclusion list from Tecnológico de Monterrey.

Use of cookies, web beacons and other similar technologies

We inform you that in some of our webpages we use cookies and other technologies, through which it is possible to monitor your behavior as an internet user, as well as to provide you a better service and experience while browsing in our webpage. The personal information which can be collected through the use of these technologies are the following: Identifiers, user name and password of a session, region you locate at, kind of browser, OS, date and time of starting and ending of a session, webpages visited, searches realized and advertising reviewed. These technologies may be disabled following the procedures of the internet browser you are using.

Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI).

If deemed necessary, we inform you that you have the right to go before the National Institute of Transparency, Information Access and Personal Data Protection (INAI) to exercise your rights.

Changes in the Privacy Notice

Tecnológico de Monterrey will inform you about any changes or upgrades to this privacy notice through https://tec.mx/es/avisos-de-privacidad and subsequently accessing to our privacy notice.

Acceptance to the Privacy Notice

Through this, you are aware that Tecnológico de Monterrey will process your personal information for those purposes for which it is necessary your consent, and recognize that this Privacy Notice was at your disposal before the processing of your personal information. Likewise, you declare having informed those people whose personal information, you have provided us with, the entire use that the personal data controller will apply to them and that you have their authorization.

Last update: July 2022

Campus Ciudad de México's Trustees

Members

Active

Eduardo Osuna Osuna (President)
Bárbara Garza Lagüera Gonda (Vicepresident)
Antonio Cosío Pando
Carlos Labarthe Costas
Ernesto Torres Cantú
Fernando Estrada Aguirre
Gina Lorenza Diez Barroso Azcárraga
Herminio Alonso Blanco Mendoza

Active

Jaime Chico Pardo
José Arturo Zapata Guizar
Marcela Florina Velasco Cámara
Marcos Alejandro Martínez Gavica
Marcus Federico Baur Neuburger
Moisés Romano Jafif
Salvador Daniel Kabbaz Zaga
Paulina Campos Villaseñor (Secretary, not a member)

Honorable

Antonio Cosio Ariño
Francisco Benjamín Hill Avendaño
Juan Francisco Beckmann Vidal
Manuel Avelino Martínez Domínguez

Consejo de Campus Ciudad de México

Miembros

Consejeros Activos

Eduardo Osuna Osuna (Presidente)
Bárbara Garza Lagüera Gonda (Vicepresidente)
Antonio Cosío Pando
Carlos Labarthe Costas
Ernesto Torres Cantú
Fernando Estrada Aguirre
Gina Lorenza Diez Barroso Azcárraga
Herminio Alonso Blanco Mendoza

Consejeros Activos

Jaime Chico Pardo
José Arturo Zapata Guizar
Marcela Florina Velasco Cámara
Marcos Alejandro Martínez Gavica
Marcus Federico Baur Neuburger
Moisés Romano Jafif
Salvador Daniel Kabbaz Zaga
Paulina Campos Villaseñor (Secretaria, no miembro)

Consejeros Honorarios

Antonio Cosio Ariño
Francisco Benjamín Hill Avendaño
Juan Francisco Beckmann Vidal
Manuel Avelino Martínez Domínguez

Campus Ciudad Obregón's Trustees

Members

Associates / Active

José Gerardo Robinson Bours Castelo (President)
Adrián Robinson Bours Cabrera
Agustín Robinson Bours Zaragoza
Ariel Obregón Luders
Avelino Fernández González
Carlos Hernández Urrea
Carlos Martín Espriu Murillo
Gerardo Ramos Cambustón
Gonzalo Rodriguez Villanueva

Associates / Active

Jorge Enrique Ramos Arvizu
Juan Alonso Urias Bórquez
Luis Octavio Vázquez Ochoa
Luis Salido Santini
María Robinson Bours Martínez
Nicolás Olea Osuna
Rebecca Amaya Garcia
Ricardo Robinson Bours Castelo
Baltazar Ernesto Alvarado Zamora (Secretary)

Honorary Associates

Avelino Fernández Salido
Ricardo Salido Ibarra

Benefactors

Ernesto Astiazarán Arriola
Francisco Javier Robinson Bours Castelo
Guillermo Pineda Cruz

Consejo de Campus Ciudad Obregón

Miembros

Asociados Activos / Consejeros

José Gerardo Robinson Bours Castelo (Presidente)
Adrián Robinson Bours Cabrera
Agustín Robinson Bours Zaragoza
Ariel Obregón Luders
Avelino Fernández González
Carlos Hernández Urrea
Carlos Martín Espriu Murillo
Gerardo Ramos Cambustón
Gonzalo Rodriguez Villanueva

Asociados Activos / Consejeros

Jorge Enrique Ramos Arvizu
Juan Alonso Urias Bórquez
Luis Octavio Vázquez Ochoa
Luis Salido Santini
María Robinson Bours Martínez
Nicolás Olea Osuna
Rebecca Amaya Garcia
Ricardo Robinson Bours Castelo
Baltazar Ernesto Alvarado Zamora (Secretario)

Asociados Honorarios

Avelino Fernández Salido
Ricardo Salido Ibarra

Asociados Benefactores

Ernesto Astiazarán Arriola
Francisco Javier Robinson Bours Castelo
Guillermo Pineda Cruz