Contact Us
¿Cómo podemos ayudarte? Contacta a TECservices
It's time to recharge your batteries!
These vacations are perfect to relax and enjoy with those you love the most.
Our support services (face-to-face, telephone and WhatsApp) will take a break from April 12 to 20 and will return on April 21 with full energy. In the meantime, TECbot will be available 24/7 to solve your doubts, or you can write to us at tecservices@servicios.tec.mx if you need personalized support.
Happy holidays!
Do you need information about our services, processes, or have any other inquiries regarding your experience at Tecnológico de Monterrey? We’re here to help and offer different channels to respond to all your requests.
TECbot
If you're already a member of the Tec community, you can access mitec and reach out to TECservices' virtual assistant. There, you can download certificates, check account balances, get your insurance policies, and take advantage of many other services.
Available 24 hours a day, 365 days a year.
This channel allows us to assist you quickly and efficiently.
Our virtual assistant is available 24/7 to help you. If you need personalized assistance, our advisors are available Monday through Friday, from 8 a.m. to 6 p.m.
+52 811 625 5123 (text messages only)
Send us an email with your details and questions, and we will get back to you as soon as possible.
Call Us
Talk to our customer service advisors.
Available Monday through Friday, from 8 a.m. to 6 p.m.
+52 81 83 58 2000 >
Support
Find our customer service areas on your campus.
On site service hours may vary depending on the campus.
Go to maps >
TECservices is the specialized team dedicated to providing the best care and expert services at Tecnológico de Monterrey. We are committed to making every process and service run efficiently. With the support of our leaders in each area, we are ready to solve any specific issue you may encounter.
At TECservices, we strive to provide you with the best possible experience. Our core values are trust, empathy, and understanding, so you always feel heard and supported. We guarantee clear, quick, and timely responses to resolve your questions or issues efficiently. We want to make access to our services easy and fast, and for that, we have highly trained and committed staff. Your satisfaction is our priority!