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Policies for refunds
Refunds based on the payment method
Payments made by bank card

A refund is processed by returning the amount to the same bank card if the payment date is within 60 days. If the payment exceeds this period, a bank transfer will be issued.

Payments made through bank slip, OXXO, or SPEI

A refund is processed via bank transfer.

 

Refund requirements
Tuition Payment
  • If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.
Refund at a National Bank
  • Have a credit balance (negative sign) in your account statement.
  • Official identification of the beneficiary (INE or passport for foreigners).
  • Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
  • Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).
Refund at an International Bank
  • Have a credit balance (negative sign) in your account statement.
  • Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
  • Authorization document signed by the person responsible for tuition payment (only for high school and undergraduate students).
Políticas de reembolsos
Reembolsos de acuerdo con la forma de pago
Payments made by bank card

A refund is processed by returning the amount to the same bank card if the payment date is within 60 days. If the payment exceeds this period, a bank transfer will be issued.

Payments made through bank slip, OXXO, or SPEI

A refund is processed via bank transfer.

 

Requisitos para el reembolso
Tuition Payment
  • If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.
Refund at a National Bank
  • Have a credit balance (negative sign) in your account statement.
  • Official identification of the beneficiary (INE or passport for foreigners).
  • Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
  • Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).
Refund at an International Bank
  • Have a credit balance (negative sign) in your account statement.
  • Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
  • Authorization document signed by the person responsible for tuition payment (only for high school and undergraduate students).
Policies for refunds
Refunds based on the payment method
Payments made by bank card

A refund is processed by returning the amount to the same bank card if the payment date is within 60 days. If the payment exceeds this period, a bank transfer will be issued.

Payments made through bank slip, OXXO, or SPEI

A refund is processed via bank transfer.

 

Refund requirements
Tuition Payment
  • If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.
Refund at a National Bank
  • Have a credit balance (negative sign) in your account statement.
  • Official identification of the beneficiary (INE or passport for foreigners).
  • Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
  • Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).
Refund at an International Bank
  • Have a credit balance (negative sign) in your account statement.
  • Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
  • Authorization document signed by the person responsible for tuition payment (only for high school and undergraduate students).
Políticas de reembolsos
Reembolsos de acuerdo con la forma de pago
Payments made by bank card

A refund is processed by returning the amount to the same bank card if the payment date is within 60 days. If the payment exceeds this period, a bank transfer will be issued.

Payments made through bank slip, OXXO, or SPEI

A refund is processed via bank transfer.

 

Requisitos para el reembolso
Tuition Payment
  • If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.
Refund at a National Bank
  • Have a credit balance (negative sign) in your account statement.
  • Official identification of the beneficiary (INE or passport for foreigners).
  • Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
  • Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).
Refund at an International Bank
  • Have a credit balance (negative sign) in your account statement.
  • Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
  • Authorization document signed by the person responsible for tuition payment (only for high school and undergraduate students).
Policies for refunds
Refunds based on the payment method
Payments made by bank card

A refund is processed by returning the amount to the same bank card if the payment date is within 60 days. If the payment exceeds this period, a bank transfer will be issued.

Payments made through bank slip, OXXO, or SPEI

A refund is processed via bank transfer.

 

Refund requirements
Tuition Payment
  • If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.
Refund at a National Bank
  • Have a credit balance (negative sign) in your account statement.
  • Official identification of the beneficiary (INE or passport for foreigners).
  • Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
  • Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).
Refund at an International Bank
  • Have a credit balance (negative sign) in your account statement.
  • Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
  • Authorization document signed by the person responsible for tuition payment (only for high school and undergraduate students).
Políticas de reembolsos
Reembolsos de acuerdo con la forma de pago
Payments made by bank card

A refund is processed by returning the amount to the same bank card if the payment date is within 60 days. If the payment exceeds this period, a bank transfer will be issued.

Payments made through bank slip, OXXO, or SPEI

A refund is processed via bank transfer.

 

Requisitos para el reembolso
Tuition Payment
  • If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.
Refund at a National Bank
  • Have a credit balance (negative sign) in your account statement.
  • Official identification of the beneficiary (INE or passport for foreigners).
  • Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
  • Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).
Refund at an International Bank
  • Have a credit balance (negative sign) in your account statement.
  • Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
  • Authorization document signed by the person responsible for tuition payment (only for high school and undergraduate students).
Integrity and Compliance - Tecnológico de Monterrey
Integrity and Compliance

Our Purpose

At Tecnológico de Monterrey, one of the guiding principles that drive us is “commitment to ethics and values”. For this reason, we promote ethical behavior throughout our entire community, aiming to conduct ourselves with integrity, honesty, and respect for human dignity, as well as justice, freedom, equality, responsibility, and compliance in all our actions and decisions, thus contributing to the flourishing of our entire community.

Therefore, from the Vice Presidency of Integrity and Compliance, our objective is:

“To ensure our community an experience in reliable, safe, and resilient Tec contributes to its flourishing”.

360° Integrity

As an Institution, we aim to ensure the ethical management of our institutions is based on respect for human dignity, integrity, and the experience of our values, to create a learning and working environment that lays the foundations for human flourishing, social commitment, and sustainability.

The 360° integrity unfolds in two dimensions: academic and institutional, both guided by an ethical and normative framework that serves as a reference for both.

  • Institutional Integrity
  • ETHOS
  • Conflicts of Interest
  • Academic Integrity

Academic Integrity 
(Students and Faculty)

 

Integrity Ecosystem
(Management Processes and Reporting)

 

Integrity 360°
 

 

Ethical Alignment of Third Parties
(Suppliers, Partners, etc.)

 

Integrity and Ethics in our Institutions
(Integrity Training)

close

The Institutional Integrity program aims to promote a respectful, consistent, and values driven institutional culture that is committed to the ethical principles governing our institution. It focuses on caring for and developing individuals and resources through policies that foster honesty, transparency, confidentiality, and accountability.

To achieve this purpose, in conjunction with our code of ethics, values, and conduct guidelines, we have annual training on topics related to the code of ethics, integrity, and relevant regulations. The "My Commitment to Integrity" course signifies our dedication to our culture and ethical values, resulting in successful training of 98.3% of our staff and faculty this year.

Supporting Materials:

close

At Tecnológico de Monterrey, we are committed to educating leaders, innovators, and entrepreneurs who are conscious of their actions and the ethical responsibility this entails. Succeeding in this purpose within our community will only be possible if we all act with integrity, placing people at the core of our decisions and actions, as well as directing our efforts to live our values and the Code of Ethics, both within and outside the institution.

ETHOS was created with the objective of promoting compliance with our conduct standards, strengthening the culture of integrity, and respecting human dignity. It is a unique, safe, and confidential space where students, faculty, and staff can report in good faith any violations related to human dignity, academic integrity, student conduct, values, and ethics.

Supporting Materials:

image | Reporting Process

Staff Guides

Student Guides

 


 

Submit a report to:
 


Or use any of the following additional channels:

(link is a phone number)800 099 1219

IOS/Android: LETICA ETHOS

close

We are facing a conflict of interest when we find ourselves in a situation where the judgment or decision-making of our staff and faculty could be influenced by personal or third-party interests, jeopardizing the impartial fulfillment of the objectives of their position and of the institution.

Remember to disclose any conflicts of interest that arise at any time through the email: conflictosdeinteres@servicios.tec.mx

Supporting Materials:

close

The Academic Integrity Program aims to strengthen the culture of academic integrity in the Institution, carrying out a set of formative actions that promote honesty, commitment, trust, fairness, and respect in learning, research, and dissemination of culture.

Our commitment as members of this community is to live by the principles of integrity in each activity or project that is carried out, as well as to notify any breach of integrity that is identified.

This program is an ally that supports you in this important task.

Get to know us better!

Visit website: Programa de integridad académica

Check the Integrity Site for Faculty at Mi Tec >> search bar, type >> Academic Integrity.

Integridad y cumplimiento Tec de Monterrey
Integridad y cumplimiento

Our Purpose

At Tecnológico de Monterrey, one of the guiding principles that drive us is “commitment to ethics and values”. For this reason, we promote ethical behavior throughout our entire community, aiming to conduct ourselves with integrity, honesty, and respect for human dignity, as well as justice, freedom, equality, responsibility, and compliance in all our actions and decisions, thus contributing to the flourishing of our entire community.

Therefore, from the Vice Presidency of Integrity and Compliance, our objective is:

“To ensure our community an experience in reliable, safe, and resilient Tec contributes to its flourishing”.

360° Integrity

As an Institution, we aim to ensure the ethical management of our institutions is based on respect for human dignity, integrity, and the experience of our values, to create a learning and working environment that lays the foundations for human flourishing, social commitment, and sustainability.

The 360° integrity unfolds in two dimensions: academic and institutional, both guided by an ethical and normative framework that serves as a reference for both.

  • Institutional Integrity
  • ETHOS
  • Conflicts of Interest
  • Academic Integrity

Academic Integrity 
(Students and Faculty)

 

Integrity Ecosystem
(Management Processes and Reporting)

 

Integrity 360°
 

 

Ethical Alignment of Third Parties
(Suppliers, Partners, etc.)

 

Integrity and Ethics in our Institutions
(Integrity Training)

close

El programa de integridad institucional busca promover una cultura institucional respetuosa, congruente y comprometida con los valores éticos que rigen a nuestra institución, orientada al cuidado y desarrollo de las personas y recursos, a través de políticas que fomenten la honestidad, la transparencia, la confidencialidad y la rendición de cuentas.

Para lograr este propósito en conjunto con nuestro código de ética, valores y guía de conductas, contamos con una capacitación anual en temas relacionados al código de ética, integridad y normativas relacionadas. El curso de “mi Compromiso con la integridad” representa un compromiso con nuestra cultura y valores éticos, como resultado este año hemos logrado capacitar al 98.3% de nuestros colaboradores y docentes.

Materiales de apoyo:

close

En el Tecnológico de Monterrey, estamos comprometidos con la formación de líderes, innovadores y emprendedores que sean conscientes de su actuar y de la responsabilidad ética que esto conlleva. El éxito de este propósito en la comunidad  Tec será posible si todas y todos actuamos con integridad, ponemos a las personas al centro de nuestras decisiones y acciones, así como a la vivencia de los valores institucionales y  del Código de ética, tanto dentro como fuera de la institución

ETHOS surge con el objetivo de promover el cumplimiento de nuestros estándares de conducta, fortalecer la cultura de la integridad y el respeto a la dignidad humana. Es un espacio único, seguro y confidencial, en el que las y los estudiantes, docentes, colaboradoras y colaboradores pueden reportar de buena fe las faltas relacionadas con la dignidad humana, integridad académica, conducta estudiantil, valores y ética.

Materiales de apoyo:

image | Código de ética de docentes y colaboradores(as)

Guías colaboradores/as

picture_as_pdf | Guía para reportar faltas

Guías estudiantes

picture_as_pdf | Guía para reportar faltas

 


 

Realiza tu reporte:
 


O utilizar cualquiera de estos canales adicionales:

(link is a phone number)800 099 1219

IOS/Android: LETICA ETHOS

close

Estamos ante un conflicto de interés cuando nos encontramos en una situación en donde el juicio o decisión de las y los colaboradores y docentes podría ser influido por intereses personales o de terceros, poniendo en riesgo el cumplimiento imparcial de los objetivos de su puesto de trabajo y de la institución.

Recuerda declarar los conflictos de interés en cualquier momento que surjan a través del correo: conflictosdeinteres@servicios.tec.mx

Materiales de apoyo:

close

El Programa de integridad académica tiene como propósito fortalecer la cultura de integridad académica de la comunidad educativa del Tecnológico de Monterrey, a través de un conjunto de acciones preventivas, formativas y de gestión, que contribuyan a promover el actuar honesto, comprometido, confiable, responsable, justo y respetuoso, en el aprendizaje, la investigación y la difusión de la cultura.

Nuestro compromiso como personas que formamos parte de la comunidad Tec, es vivir los principios de integridad en cada actividad o proyecto que se realice, así como notificar cualquier falta a la integridad que se identifique.

Este programa es un aliado que te apoya en esta importante tarea.

¡Conócenos!

Visita nuestra página web: Programa de integridad académica

Consulta el Entorno de Integridad para Docentes ubicado en la siguiente ruta: mitec>barra buscadora, teclear Integridad Académica.

Members

Associates / Active

Óscar Humberto Lomelín Ibarra (President)
Víctor Manuel López López (Vicepresident)
Ana Luisa Ortega Fierro
Carlos Andrés Alvarez Guerrero
César Joel Quesada Macías
Fernando Arteaga Barba
Guillermo López López
José Ramón Medrano Muñoz

Associates / Active

Luis Jaime Lomelín Ibarra
Luis Salvador Alcalá Jiménez
María Guadalupe Piña del Bosque
Mayra Paola Martínez Reyes
Roberto Cummings Alonso
Víctor Manuel Romo Muñoz
Roberto Soto Soto (Secretary)

Miembros

Consejeros Activos

Óscar Humberto Lomelín Ibarra (Presidente)
Víctor Manuel López López (Vicepresidente)
Ana Luisa Ortega Fierro
Carlos Andrés Alvarez Guerrero
César Joel Quesada Macías
Fernando Arteaga Barba
Guillermo López López
José Ramón Medrano Muñoz

Consejeros Activos

Luis Jaime Lomelín Ibarra
Luis Salvador Alcalá Jiménez
María Guadalupe Piña del Bosque
Mayra Paola Martínez Reyes
Roberto Cummings Alonso
Víctor Manuel Romo Muñoz
Roberto Soto Soto (Secretario)