Privacy Notice Participants in the Ambassador Program

"In the event of a discrepancy between the content of the English version and the original Spanish version the latter shall prevail".

Identity and address of the responsible entity

The entity responsible for the personal information that you provide is Instituto Tecnológico y de Estudios Superiores de Monterrey (hereinafter “ITESM”), address Av. Eugenio Garza Sada Sur No. 2501, Colonia Tecnológico, Monterrey, Nuevo León, Mexico, C.P. 64700.

If you have any questions related to the protection of your personal data, you can contact us at the following email: datospersonales@itesm.mx.

Personal data and sensitive personal data processed by ITESM

As part of your registration as a voluntary mentor in the Program, ITESM will process the following categories of personal data: identification (including your photograph), contact, academic and those derived from your participation in the program.

In addition, ITESM will process the personal identification and contact data of your family members and/or third parties who exercise parental authority or provide you with financial support (“Third Parties”) in order to fulfill the purposes described herein. In this way, on providing the necessary personal data related to your family members and/or third parties, you acknowledge having the consent of the aforementioned for ITESM to process their personal data under the terms of this Privacy Notice.

ITESM will not process any sensitive personal data for the purpose of your participation in the Program.

Primary purposes

ITESM will process your personal information for the following primary and necessary purposes:

As a candidate to participate in the Program:

To address, record, and follow up on your request(s) for information.
To validate the veracity and quality of the information you provided.
To check that you have the skills, aptitudes and other requirements necessary for your participation in the Ambassador Program.
To invite you to and manage your participation in the informative session(s) and/or activities related to the selection process.
To comply with and follow up on the terms, requirements, and procedures to be selected as an Ambassador.
To arrange and manage electronic access to ITESM’s systems and technological infrastructure related to the Program.
To address, record and follow up on the reports and/or applications for support made regarding the use of the system or technological infrastructure.
To track your progress in the Ambassador selection process.
To address, record, and follow up on any complaints you may file.
To contact you and give you any information related to the Ambassador selection process, and to know your opinion of the attention received and your participation in the Ambassador selection process.
To keep, for a limited time, a historical record of your participation.

As an Ambassador:

To address, record, and follow up on your request(s) for information.
To validate the veracity and quality of the information you provided.
To invite you to and manage your participation in the activity or activities to be carried out as an Ambassador.
To contact you and give you any information related to your participation in activities as an Ambassador, and to know your opinion of the attention received and your participation as an Ambassador.
To generate weekly, monthly and annual follow-up reports on your performance in the Program.
To evaluate and inform you of your performance in the Program.
To arrange with Third Parties the corresponding contracts so you can receive the monthly benefits that are applicable in your case.
If applicable, to arrange with Third Parties the land, ocean or air travel required for the activities in which you participate.
If applicable, to arrange with Third Parties the accommodation services required for the activities in which you participate.
required for the activities in which you participate the acquisition of the necessary travel insurance.
If applicable, to enroll you in and manage your participation in the reward programs.
To comply with and follow up on the terms, requirements, and procedures to continue participating as an Ambassador.
To arrange and manage electronic access to ITESM’s technological systems and infrastructure related to the Program.
To address, record and follow up on the reports and/or applications for support made regarding the use of the system or technological infrastructure.
To address, record, and follow up on any complaints you may filee.
To manage your participation in the personalized training sessions that form part of the Program, including those arranged through Third Parties.
To carry out all the activities required to manage and arrange your participation in the Program.
To keep, for a limited time, a historical record of your participation.
We should like to inform you that you cannot ask ITESM to cease from the treatment of your data for the aforementioned purposes, since such treatment is necessary for your participation.

Secondary purposes:

ITESM will save your personal information required for the following purposes that are not necessary for your participation in the Program, but will allow us to provide and facilitate a better service:

For possible subsequent contact.

To generate statistical reports, after applying a personal data dissociation mechanism.
To conduct research studies, after applying a personal data dissociation mechanism.
For the development and unification of the profiles of Ambassador candidates, after applying a personal data dissociation mechanism.
To invite you to and manage your participation in activities designed to share your experience as an Ambassador.
For your personal image (photograph, video, voice) to be used and disseminated in the generation of the Program’s promotional and informative material.
If you do not want ITESM to transfer your personal data for the transfers for which your consent is required, please send us an email to the following address datospersonales@itesm.mx, within 5 (five) business days following the date on which you provided us with your data, indicating the following information:

Full name and email provided.

The name of this Privacy Notice.
The date on which your provided us with your personal data.
The secondary purpose(s) for which you do not wish your personal data to be used.

Refusal to permit the use of your personal data for additional purposes will not constitute a reason to deny you your participation in the Program or to terminate the relationship established with us upon being selected as an Ambassador.

Transfers

In order to fulfill the aforementioned necessary purposes or any others required by law or by the competent authorities, ITESM will transfer the necessary personal data to the following organizations and for the following ends:

Third party receiving the personal data	Purpose	Consent
Insurance companies and/or insurance agencies	To arrange travel insurance and refunds when necessary for the Program's activities in which you participate	Not Required
Travel management companies	To arrange transportation and accommodation when necessary for the activities in which you participate	Not Required
People transport companies	To arrange transportation when necessary for the activities in which you participate	Not required
Companies that offer accommodation services	To arrange accommodation when necessary for the Program activities in which you participate	Not required
National and foreign educational and non-educational institutions	To manage your participation in courses, certifications, diploma courses, or training programs when you participate in the Program activities	Not required

If you do not want ITESM to transfer your personal data for the transfers for which your consent is required, please send us an email to the following address: datospersonales@itesm.mx, within 5 (five) business days following the date on which you provided us with your data, indicating the following in the body of the message:

Full name and email provided.
Copy of your current official ID.
The name of this Privacy Notice.
The date on which your provided us with your personal data.
The transfer(s) for which you do not wish your personal data to be transferred.

ARCO rights and/or revocation of consent

You or your legal representative can exercise any of your rights of access, rectification, cancellation or opposition (hereinafter “ARCO rights”), and revoke your consent for the processing of your personal data by sending an email and following the procedure, requirements, and deadlines for the exercise of your ARCO rights and/or revocation of consent on our webpage: https://tec.mx/es/derechos-arco-yo-revocacion-del-consentimiento

Please note that we cannot address your request or terminate use immediately in every case, since a legal obligation could be in place that requires us to continue to process your data.

Limitation and/or disclosure of your Personal Data
You can limit the use or disclosure of your personal data by emailing your request to: datospersonales@itesm.mx, unless you can register directly in the exclusion list in the communication you receive.

Requirements for proof of identity and the procedure for addressing your request will be governed by the same criteria indicated on our webpage: https://tec.mx/es/derechos-arco-yo-revocacion-del-consentimiento. If your request is valid, you will be added to ITESM’s exclusion list.

Use of Cookies

ITESM uses several technologies to enhance the efficiency of the Platform, including your browsing experience. Cookies are small pieces of information stored on the browser used by each user that enable the server to remember specific data that can be used later on. This information makes it possible to identify and save your personal preferences in order to offer you a better browsing experience.

The use of cookies and other technologies can be deactivated, disabled or adjusted by following the procedures of the internet browser you are using.
Select the option “configuration” or tools, according to your browser.
Select the option deactivate cookies.
This process not only disables our Platform’s cookies on your browser, but also those from your browser.

The personal data that can be obtained through the use of these technologies are: Identifiers, session username and passwords, region where you are located, type of browser, type of operating system, date and time of starting and finishing a session, webpages visited, searches completed, and advertising viewed.
These technologies can be disabled by following the procedures of the internet browser you are using.

Changes to this Privacy Notice

ITESM reserves the right, at its sole discretion, to change, modify, add or eliminate parts of this Privacy Notice at any time. As a result of legislative changes, internal policies or new requirements for the provision or offering of our services, this Privacy Notice is subject to modifications or updates. In this event, ITESM will publish such changes on the official website: https://tec.mx/privacy-notice-participants-ambassador-program and indicate the date of the latest version of the notice. Please check this page from time to time in order to be aware of any changes made to the notice.

Last updated: March 2023