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If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.

Have a credit balance (negative sign) in your account statement.
Official identification of the beneficiary (INE or passport for foreigners).
Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).

Have a credit balance (negative sign) in your account statement.
Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
Authorization document signed by the person responsible for tuition payment (only for high school and undergraduate students).

Devoluciones

Políticas y requisitos para tramitar reembolsos

Políticas de reembolsos

Solo se podrán realizar solicitudes de reembolso relacionadas con saldos a favor que se encuentren indicados en el estado de cuenta. Importante considerar, que existen conceptos con sus propios lineamientos de reembolsos tales como: Certificados de Inversión Educativa TEC (IETEC) y Reserva de lugar.
No se podrán realizar solicitudes de reembolso si existen adeudos vencidos.
El plazo máximo para solicitar un reembolso es de dos años a partir de la finalización del último periodo académico del estudiante. En caso de no solicitarlo dentro de este plazo, el saldo no podrá ser reembolsado y se destinará a un fondo de becas.
Los alumnos admitidos que decidan no ingresar al Tecnológico de Monterrey podrán solicitar el reembolso de la Reserva de lugar dentro de los 15 días posteriores al pago. Si el pago de reserva de lugar se realiza dentro de los 15 días previos a la fecha de inicio de clases del semestre al que se solicita la admisión, el reembolso se podrá solicitar hasta un día hábil anterior a esta fecha.

En caso de no solicitarlo dentro de este tiempo, el saldo no podrá ser reembolsado y será destinado a un fondo de becas.

En caso de baja parcial de materias o total del periodo, el importe de los seguros y/o coberturas no será reembolsable.

Reembolsos de acuerdo con la forma de pago

Payments made by bank card: A refund is processed by returning the amount to the same bank card if the payment date is within 60 days. If the payment exceeds this period, a bank transfer will be issued.
Payments made through bank slip, OXXO, or SPEI: A refund is processed via bank transfer.

Requisitos para el reembolso

If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.

Have a credit balance (negative sign) in your account statement.
Official identification of the beneficiary (INE or passport for foreigners).
Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).

Have a credit balance (negative sign) in your account statement.
Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
Authorization document signed by the person responsible for tuition payment (only for high school and undergraduate students).

Refunds

Policies and requirements for refunds processing

Policies for refunds

Refund requests can only be made for credit balances indicated on the account statement. It is important to note that there are specific guidelines for refunds related to certain items, such as: TEC Educational Investment Certificates (IETEC) and Reservation Fees.
Refund requests will not be accepted if there are any overdue balances.
The maximum period to request a refund is two years from the end of the student's last academic term. If the request is not made within this period, the balance will no longer be eligible for a refund and will be allocated to a scholarship fund.
Admitted students who decide not to enroll at Tecnológico de Monterrey may request a refund of the Reservation Fee within 15 days following the payment. If the reservation payment is made within 15 days prior to the start date of the semester for which admission is requested, the refund can be requested up to one business day before this date.

If the refund is not requested within this period, the balance will no longer be eligible for a refund and will be allocated to a scholarship fund.

In the case of partial withdrawal from courses or total withdrawal from the semester, the amount for insurance and/or coverage will not be refundable.

Refunds based on the payment method

Payments made by bank card: A refund is processed by returning the amount to the same bank card if the payment date is within 60 days. If the payment exceeds this period, a bank transfer will be issued.
Payments made through bank slip, OXXO, or SPEI: A refund is processed via bank transfer.

Refund requirements

If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.

Have a credit balance (negative sign) in your account statement.
Official identification of the beneficiary (INE or passport for foreigners).
Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).

Have a credit balance (negative sign) in your account statement.
Header of the checking account statement (provide ABBA, SWIFT, or IBAN, and the name of the intermediary bank if required).
Authorization document signed by the person responsible for tuition payment (only for high school and undergraduate students).

Devoluciones

Políticas y requisitos para tramitar reembolsos

Políticas de reembolsos

Solo se podrán realizar solicitudes de reembolso relacionadas con saldos a favor que se encuentren indicados en el estado de cuenta. Importante considerar, que existen conceptos con sus propios lineamientos de reembolsos tales como: Certificados de Inversión Educativa TEC (IETEC) y Reserva de lugar.
No se podrán realizar solicitudes de reembolso si existen adeudos vencidos.
El plazo máximo para solicitar un reembolso es de dos años a partir de la finalización del último periodo académico del estudiante. En caso de no solicitarlo dentro de este plazo, el saldo no podrá ser reembolsado y se destinará a un fondo de becas.
Los alumnos admitidos que decidan no ingresar al Tecnológico de Monterrey podrán solicitar el reembolso de la Reserva de lugar dentro de los 15 días posteriores al pago. Si el pago de reserva de lugar se realiza dentro de los 15 días previos a la fecha de inicio de clases del semestre al que se solicita la admisión, el reembolso se podrá solicitar hasta un día hábil anterior a esta fecha.

En caso de no solicitarlo dentro de este tiempo, el saldo no podrá ser reembolsado y será destinado a un fondo de becas.

En caso de baja parcial de materias o total del periodo, el importe de los seguros y/o coberturas no será reembolsable.

Reembolsos de acuerdo con la forma de pago

Payments made by bank card: A refund is processed by returning the amount to the same bank card if the payment date is within 60 days. If the payment exceeds this period, a bank transfer will be issued.
Payments made through bank slip, OXXO, or SPEI: A refund is processed via bank transfer.

Requisitos para el reembolso

If the refund is requested by someone other than the designated payer of tuition, authorization must be obtained from the person responsible for the tuition payment.

Have a credit balance (negative sign) in your account statement.
Official identification of the beneficiary (INE or passport for foreigners).
Header of the checking account statement (showing CLABE, address, RFC, and no account movements).
Authorization document signed by the tuition payment responsible party (only for high school and undergraduate students).