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Privacy Notice for Alternative Learning

Identity and address of the responsible entity

"In the event of a discrepancy between the content of the English version and the original Spanish version the latter shall prevail".

If you have any questions related to the protection of your personal data, you can contact us at the following email datospersonales@itesm.mx.
Personal data and sensitive personal data processed by ITESM
To fulfill the data processing purposes indicated herein, ITESM must collect and process the following categories of personal data:

  • Identification data, including your personal image 
  • Contact data
  • Academic data
  • Employment data

Moreover, in order to fulfill the purposes indicated herein, ITESM will not collect or process any sensitive personal data.

Primary purposes

ITESM will process your personal information for the following primary and necessary purposes:

  • To address, record, and follow up on any requests and complaints you may file.
  • To offer training courses or programs according to your interests or profile.
  • To validate the veracity and quality of the information you provided.
  • To comply with the admission and enrollment terms, requirements, and procedures for the requested training course and/or program in which you wish to participate.
  • To evaluate, improve, manage, obtain, and grant the service (including the design and development of new services).
  • To enforce and follow up on institutional procedures and activities derived or assigned from institutional manuals, procedures, regulations, rules, codes, or policies, of the training course and/or program in which you have been admitted and are participating.
  • If applicable, to arrange and manage electronic access to the systems and technological infrastructure used by ITESM so that you can participate in the training course and/or program.
  • To share your name and email with the members of the team with which you will be collaborating. In addition, your identification data are shared when using systems or platforms that enable interaction with other participants in the training course and/or program.
  • To manage the issuance of the physical and/or digital documents which prove that you have completed the training course and/or program.
  • To process payments and invoicing of the services provided.

When you default on payments, to send your information to the credit bureau database, in which case, the use of your information will be governed in accordance with the Law to Regulate Credit Information Corporations.

To keep a historical record of and generate statistics on your participation in the training courses and/or programs.

Secondary purposes

If you agree, ITESM will use your personal data for the following purposes:

  • To include you in the Alternative Learning Newsletter distribution list.
  • The legitimation of the aforementioned secondary purpose(s) is based on your consent.
  • Transfers

Based on the provisions of article 37 of the LFPDPPP (Federal Law on Protection of Personal Data Held by Private Parties), ITESM can transfer your personal data without the need for your consent in the following cases:

Controlling, subsidiary or affiliate companies under the common control of the responsible entity, or a parent company or any company from the same group as the responsible entity which operates under the same processes and internal policies.

The competent authorities for the cases set forth in the applicable legislation, in the event that we receive a requisition for mandatory compliance.
When necessary for maintaining or fulfilling the legal relationship between you and ITESM, as in the following cases:

Third party receiving the personal data Purpose
Credit Information Corporations To feed the credit bureau's database in accordance with the provisions of Law to Regulate Credit Information Corporations.

In addition, if you agree, ITESM will transfer your personal data to organizations for the following purposes:

Third party receiving the personal data Purpose
Third Party To validate the authenticity of the document issued to confirm that you have completed and passed the training course and/or program.


If you do not want ITESM to transfer your personal data for the transfers for which your consent is required, please send us an email, following the procedure, requirements and deadlines for the exercise of your ARCO rights and/or revocation of consent found on our webpage: https://tec.mx/es/derechos-arco-yo-revocacion-del-consentimiento.

ARCO rights and/or revocation of consent
You or your legal representative can exercise any of your rights of access, rectification, cancellation or opposition (hereinafter “ARCO rights”), and revoke your consent for the processing of your personal data by sending an email and following the procedure, requirements, and deadlines for the exercise of your ARCO rights and/or revocation of consent on our webpage: https: https://tec.mx/es/derechos-arco-yo-revocacion-del-consentimiento.

Please note that we cannot address your request or terminate use immediately in every case, since a legal obligation could be in place that requires us to continue to process your data.
Options for limiting the use or disclosure of your Personal DataYou can limit the use and/or disclosure of your personal data for receiving communications or promotions related to our services by directly registering in the exclusion list the communications for which this possible.

For the cases that are not available for inclusion in the specific exclusion list, you can implement the limitation of use or disclosure by following the same criteria indicated on our webpage: https://tec.mx/es/derechos-arco-yo-revocacion-del-consentimiento.

Use of Cookies

ITESM uses several technologies to enhance the efficiency of the Platform, including your browsing experience. Cookies are small pieces of information stored on the browser used by each user that enable the server to remember specific data that can be used later on. This information makes it possible to identify and save your personal preferences in order to offer you a better browsing experience.

The use of cookies and other technologies can be deactivated, disabled or adjusted by following the procedures of the internet browser you are using.

The personal data that can be obtained through the use of these technologies are: Identifiers, session username and passwords, region where you are located, type of browser, type of operating system, date and time of starting and finishing a session, webpages visited, searches completed, and advertising viewed. These technologies can be disabled by following the procedures of the internet browser you are using.

  • Select the option “configuration” or tools, according to your browser.
  • Select the option deactivate cookies.
  • This process does not only disable all the cookies on our Platform, but also those of your browser.
  • Changes to this Privacy Notice

ITESM reserves the right, at its sole discretion, to change, modify, add or eliminate parts of this Privacy Notice at any time. As a result of legislative changes, internal policies or new requirements for the provision of offering of our services, this Privacy Notice is subject to modifications or updates. In this event, ITESM will publish such changes on the official website: https://tec.mx/en/privacy-notice-for-alternative-learning

Last updated: 06/11/2020