Health Care Protocols
Making way for the new reality
Making way for the new reality
Sanitary measures for our care
We ask our community to continue with total adherence to the main safety and hygiene measures:
- The use of face masks is voluntary if allowed by campus regulations; it is recommended to use them when being indoors.
- Use open spaces whenever possible.
- Ensure ventilation of the spaces we use.
- Perform frequent hand hygiene.
- Ensure a healthy distance.
We remain alert to the recommendations of our TecSalud and Medical Services teams, who are constantly researching and updating on the necessary actions we should take to mitigate the risk of contagion.
We have prepared our facilities, our professors and staff return to campus. If you are registered at this time, our campuses are ready to welcome you* always keeping in mind the protocols designed to minimize the risk of contagion. Your campus will inform you of the details for your return.
The most important thing is to take care of the health of all the members of the Tec Community, and to achieve this we need your commitment.
By taking care of yourself, you take care of others
Before returning to campus
- To attend the campus, it is important to show your official Tec ID, either physical or digital, which you can obtain from the SAP Fiori Client app.
- A temperature will be taken at the entrances if local regulations require it.
Before your trip to the campus
- Bring with you antibacterial gel and 2 face masks. Face masks are not mandatory in outdoor spaces, as long as local regulations allow them.
Coexisting on Campus
- Wash your hands frequently with soap and water following the technique recommended by the World Health Organization (WHO).
Infographics
PDF | COVID-19 A practical Guide for Tec Community save_alt
My life outside the Tec
Failure to maintain protocols and required quarantine or isolation measures by Medical Services will be considered a violation of university guidelines. This could result in disciplinary action, or a discussion with a Wellness Ambassador or other designated person. The evidence presented during these conversations will indicate that any future incidents may result in a suspension or even expulsion from the Institution.
As members of the Tec community, we have the responsibility to take care of each other and to promote the common good. Therefore, the university’s expectations go beyond what is minimally required to stay safe and healthy, while actively pursuing what is best for both the individual and the Tec community.
In addition to our regular recommended prevention measures, including wearing facemasks, practicing physical distancing, and disinfecting frequently, we take care of each other by implementing other strategies to reduce the risk of contagion, such as quarantine and isolation, as the case may require. These measures are used to help you, your colleagues, co-workers, staff, and others by preventing exposure to people who have or are suspected of having COVID-19.
Hearing that you need to quarantine or isolate and disconnect from others can be disconcerting. Remember that the goal is to ensure your health and protect others from exposure to this disease. Rest assured that the Tec is here to support you and that we will do everything possible so that you know you are not alone, even at a distance.
- Guidelines for Quarantine and Isolation
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The following guidelines for quarantine and isolation apply to individuals with suspected or confirmed COVID-19 both in campus residence halls and off campus at home.
- In case you are diagnosed with COVID-19, it is important that you isolate yourself for 7 days from the first symptom.
- You will be able to return to your activities on day 8 without having to take another test, only if you meet the following criteria::
- 24 hours with no fever
- General improvement of symptoms
- 7 days from the beginning of symptoms
At Tec we have taken exemplary hygiene measures through cleaning and disinfection routines on all campuses. We favor natural ventilation, however, we constantly reinforce maintenance routines for heating, ventilation and air conditioning systems.
As an institution, we have taken advice on the most effective prevention strategies and have developed a plan to safeguard the integrity and health of the entire Tec community.
As for residence halls, the use of superior protocols and hygiene and safe distance measures in all facilities will be essential. In the event that any resident tests positive for COVID-19, they must stay in their room in isolation and must follow the measures mandated by the Institution. We will notify the campus health services leader to determine future actions.
While you are in quarantine or isolation, remember that a health professional from medical services will contact you daily to advise you until the day you can return to your in-person activities. He or she will also talk with you about people you’ve been in contact with to determine if they should be counseled. A person from Wellness and Counseling will also contact you to see how you are doing academically, mentally, and spiritually.
We recommend that you call the TQueremos 24/7 (800 813 9500), in case you need emotional or medical support at any time.
- Common Emotions
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Each person reacts differently to stressful situations that require changes in location or behavior. Being in quarantine or isolation, you may experience and feel different emotions such as:
- Anxiety, worry and/or fear related to your physical health and that of others.
- Anger or resentment at having to be away from your friends and activities.
- Worry about not having your things with you or not being able to participate in your normal routine.
- Uncertainty or concern about how long you will have to stay in this situation.
- Happiness for having time for yourself, to rest and catch up with your reading.
- Loneliness or the feeling of being outside your social circle.
- Boredom and frustration.
- Sadness or depression.
- Guilt.
If you need emotional support, do not hesitate to contact us, we are here to support you.
HotlineTQueremos
800 813 9500
language https://tec.orienta-me.comMental Health and Addictions Lifeline 24 HOURS
Phone number: 800 911 2000
Supporting during isolation
Navigating in times of uncertainty can be challenging as well as stressful, and if you add physical distance, medical isolation and quarantine to this situation, it becomes especially difficult and lonely. If your friend or loved one is in isolation or quarantine, you can follow these tips to support him or her: ask how can you help? or what do they need? These simple questions are a good way to start.
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Stay connected
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- Contact or communicate with your loved one. Send them a simple message that says something like "I'm remembering you" or call them, these can be good ways to connect.
- Look for creative ways to connect like making FaceTime or Zoom calls.
- Keep track of what's going on socially or with personal news but be aware of the emotional impact this can have on the person.
- If allowed, and with minimal or no contact, send notes, handmade letters, or even packages of your favorite things. To do this, make sure there is no contact when the package is delivered.
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Validate their experiences and emotions
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- Validate the emotions of your friends or loved ones and offer them emotional support. The person may be experiencing different types of emotions, from anxiety and fear, to boredom, loneliness, anger, ambivalence and guilt. Normalize their emotions and let them know that it is okay to feel any or all of these emotions. Also, it is important to understand that people experience different levels of illness and therefore have different emotional responses to the situation. Avoid making comparisons with others and try to be present to the needs of your loved one or friends on any given day.
- Avoid trying to solve or "fix" the situation, as well as giving unsolicited advice or saying, "you should". Be curious and ask about their experience, offer support, validate and listen to their own challenges and complaints without judgment. This can be very helpful to that person and can make them feel heard, understood and connected instead of feeling distant and lonely.
- In case you notice feelings of guilt, remind them that we are living in a situation that is beyond us and that, in spite of taking all our measures, we can get infected, so being in that situation is not their fault.
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What do I do if I am taking care of an assisting someone in isolation
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Here we share a guide about home care taken when being sick or taking care of a sick person. In this TecSalud site, in the section "How to take care of a person with COVID-19 at home?" you will find the option to download the document: https://www.tecsalud.mx/covid19.
Or, you can also find a direct link here: https://www.tecsalud.mx/sites/default/files/2021-02/COVID-19%20Cuidados%20en%20casa.pdf.
Supporting someone in isolation can also be overwhelming for the caregiver. If you need support, please feel free to contact us.
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Create, organize and have fun
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- Living "the new normality" requires new routines and structures. Create some for you and your loved ones, so that they can organize schedules to connect or have virtual meetings.
- Find ways for your friends, or your loved ones, to have fun (if they feel good) in isolation or quarantine. Organize a virtual party, recommend movies and comment on them, organize a book club or play a game that they like.
- Talk to other friends about how to be inclusive, even if one of them has to go into quarantine or isolation. It is easier to keep a scheduled virtual activity that you have already started, to create a new one.
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Take care
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- Offer your friend or loved ones all the support, but be sure to set limits, taking care of your own well-being.
- Connect your loved ones or friends to other people or welfare resources so that you are not their only support network.
- Allow yourself to recognize and process your own experience of your loved ones' isolation or quarantine as you are living it.
- Learn about the restrictions and difficulties experienced during isolation and quarantine.
*Adapted from Supporting a Friend in Quarantine or Isolation.