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Health Care Protocols

directions_runMaking way for the new reality

directions_run Making way for the new reality


Sanitary measures for our care 

We ask our community to continue with total adherence to the main safety and hygiene measures: 

  • The use of face masks is voluntary if allowed by campus regulations; it is recommended to use them when being indoors. 
  • Use open spaces whenever possible. 
  • Ensure ventilation of the spaces we use. 
  • Perform frequent hand hygiene. 
  • Ensure a healthy distance.

We remain alert to the recommendations of our TecSalud and Medical Services teams, who are constantly researching and updating on the necessary actions we should take to mitigate the risk of contagion.

We have prepared our facilities, our professors and staff return to campus. If you are registered at this time, our campuses are ready to welcome you* always keeping in mind the protocols designed to minimize the risk of contagion. Your campus will inform you of the details for your return.

The most important thing is to take care of the health of all the members of the Tec Community, and to achieve this we need your commitment.


Safe | Campus CovidClean

Double mask reinforces COVID-19´s protection

Common masks prevent particle spreading, however, they have lateral leaks where air can enter/exit. The recommendation is to wear a plain cloth mask over a three-layer surgical mask. By using both masks or successfully eliminating leaks, the mask's filtration rate can be as high as 90%, similar to an N95 respirator.

By taking care of yourself, you take care of others

Before returning to campus

  • To attend the campus, it is important to show your official Tec ID, either physical or digital, which you can obtain from the SAP Fiori Client app.
  • A temperature will be taken at the entrances if local regulations require it.

Before your trip to the campus

  • Bring with you antibacterial gel and 2 face masks. Face masks are not mandatory in outdoor spaces, as long as local regulations allow them.

Coexisting on Campus

  • Wash your hands frequently with soap and water following the technique recommended by the World Health Organization (WHO).


My life outside the Tec

Help Us Stay Safe


Failure to maintain protocols and required quarantine or isolation measures by Medical Services will be considered a violation of university guidelines. This could result in disciplinary action, or a discussion with a Wellness Ambassador or other designated person. The evidence presented during these conversations will indicate that any future incidents may result in a suspension or even expulsion from the Institution.

Isolation for Suspected Cases

As members of the Tec community, we have the responsibility to take care of each other and to promote the common good. Therefore, the university’s expectations go beyond what is minimally required to stay safe and healthy, while actively pursuing what is best for both the individual and the Tec community.

In addition to our regular recommended prevention measures, including wearing facemasks, practicing physical distancing, and disinfecting frequently, we take care of each other by implementing other strategies to reduce the risk of contagion, such as quarantine and isolation, as the case may require. These measures are used to help you, your colleagues, co-workers, staff, and others by preventing exposure to people who have or are suspected of having COVID-19.

Hearing that you need to quarantine or isolate and disconnect from others can be disconcerting. Remember that the goal is to ensure your health and protect others from exposure to this disease. Rest assured that the Tec is here to support you and that we will do everything possible so that you know you are not alone, even at a distance.

Guidelines for Quarantine and Isolation

The following guidelines for quarantine and isolation apply to individuals with suspected or confirmed COVID-19 both in campus residence halls and off campus at home.

  • In case you are diagnosed with COVID-19, it is important that you isolate yourself for 7 days from the first symptom.
  • You will be able to return to your activities on day 8 without having to take another test, only if you meet the following criteria::
    • 24 hours with no fever 
    • General improvement of symptoms 
    • 7 days from the beginning of symptoms 
What You Can Expect

At Tec we have taken exemplary hygiene measures through cleaning and disinfection routines on all campuses. We favor natural ventilation, however, we constantly reinforce maintenance routines for heating, ventilation and air conditioning systems.

As an institution, we have taken advice on the most effective prevention strategies and have developed a plan to safeguard the integrity and health of the entire Tec community.

As for residence halls, the use of superior protocols and hygiene and safe distance measures in all facilities will be essential. In the event that any resident tests positive for COVID-19, they must stay in their room in isolation and must follow the measures mandated by the Institution. We will notify the campus health services leader to determine future actions.

While you are in quarantine or isolation, remember that a health professional from medical services will contact you daily to advise you until the day you can return to your in-person activities. He or she will also talk with you about people you’ve been in contact with to determine if they should be counseled. A person from Wellness and Counseling will also contact you to see how you are doing academically, mentally, and spiritually.

We recommend that you call the TQueremos 24/7 (800 813 9500), in case you need emotional or medical support at any time.


Common Emotions

Each person reacts differently to stressful situations that require changes in location or behavior. Being in quarantine or isolation, you may experience and feel different emotions such as:

  • Anxiety, worry and/or fear related to your physical health and that of others.
  • Anger or resentment at having to be away from your friends and activities.
  • Worry about not having your things with you or not being able to participate in your normal routine.
  • Uncertainty or concern about how long you will have to stay in this situation.
  • Happiness for having time for yourself, to rest and catch up with your reading.
  • Loneliness or the feeling of being outside your social circle.
  • Boredom and frustration.
  • Sadness or depression.
  • Guilt.

If you need emotional support, do not hesitate to contact us, we are here to support you.

800 813 9500

Mental Health and Addictions Lifeline 24 HOURS
Phone number: 800 911 2000