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Frequently Asked Questions

directions_run Making way for the new reality

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Making way for the new reality

Academic continuity

 

When will the August-December 2021 semester begins?

The semester will begin on Monday, August 9, 2021, as indicated in the official calendar, under the hybrid learning format, which we have called HyFlex+ Tec.

When will we return to face-to-face activities?

Each campus, according to the guidelines dictated by local, state and federal authorities have evaluated the opening of activities. Please stay in contact through the social networks of your campus to know the activities and spaces that are available.

How does hybrid learning work and how do you experience HyFlex+ Tec?

Hybrid learning is the combination of face-to-face activities with distance activities, during the following academic periods we will be experiencing this duality to a greater or lesser level. It is very important to point out that students will decide through their enrollment the modality in which they will take each of their subjects or training units. This means that students can choose to take the entire semester in remote mode, without affecting their progress in their study plan.

Is the semester schedule going to be shortened or will it have modifications?

The academic calendar for the next semester does not contemplate any changes.

What will the schedules be like for HyFlex+ Tec?

All group schedules and their modality will be published prior to enrollment and students enrolled in hybrid groups will be notified of the days and times of their face-to-face sessions prior to the beginning of classes. This will allow to meet the health care provisions of both students and professors.

During how many face-to-face days will students go to the campus?
The days a student may attend will depend on the hybrid and face-to-face courses in which he/she is enrolled. For students enrolled in remote courses, there will be the possibility of campus attendance under certain protocols. Please contact your campus for more details on face-to-face services.
How many classes will be face-to-face, remote and hybrid?
According to the availability of courses on campus, the student will have the possibility to choose the modality in which he/she is going to take each of the subjects or training units.
What will happen if there is an outbreak of the virus in the city and/or campus?

HyFlex+Tec anticipates that we will switch from on-site to remote if necessary, always focusing on the health and safety of our community.

How many classes will be face-to-face, how many remote and how many hybrid?

It depends on what each student chooses and registers. What is in the HyFlex+Tec starts from some premises:
Maximum half of the load can be hybrid, with some on-site components.
To control the capacity of the campus, it is also contemplated that in these hybrid classes, students only attend the campus half of the time and only 2 or 3 days per week.

Will there be an option to study the semester 100% online for those who wish to do so?

That's right, HyFlex+ Tec has the flexibility for students to decide which format to take. Students who wish to do so can take the entire semester remotely.

How will classes that require attendance be offered, such as laboratories and clinics?

As each laboratory is unique, modifications for physical distancing and shared use of equipment are being assessed for each one of them. Respecting the conditions of each city, laboratories and clinics will be offered in a face-to-face manner, guaranteeing the academic quality, competencies acquired, and the well-being of all.

What will happen with Semana i and Semestre i?

If the conditions allow it, it is foreseen that Semana i will be carried out in remote and face-to-face modality. Same case for Semestre i of both modalities.

For the students of the Tec21 Model, changes are foreseen in the teaching of SemanaTec?

Depending on the availability of the campus, and the situation of the guidelines in each city, the Semanas Tec will be offered remotely and in hybrid mode.

What will happen in the case of common spaces, such as libraries, auditoriums and main rooms? Will we be able to use them?

The use of these areas will be restricted and will be organized so that they do not exceed the capacity allowed for their physical occupancy and as long as the country’s health conditions, state and city allow it.

Will there be any changes in the form of evaluation?

Our course designs maintain in general the way they will be evaluated. The professors have been trained and have made some adjustments in the evaluation techniques to accommodate the remote mode.

What will happen with exams for degree/CENEVAL?

The CENEVAL exams will be applied according to the established dates. Tecnológico de Monterrey works to ensure this in conjunction with the corresponding organizations, which are the ones that define the formats and corresponding dates.

Would it be possible to make campus transfers, even if you decided to start the HyFlex+Tec virtually?

Inter-campus transfers, once the semester has begun, are not feasible. For this reason, it is recommended that, prior to the beginning of the semester, the student choose the remote format, where there will be a large number of national courses, but without affecting the campus where he or she is registered.
If the student chooses or necessarily requires attendance, he or she must consider the transfer, registration and transfer to the campus in question.

What if someone does not have the technological tools that support the HyFlex+Tec?

Hybrid learning requires the use of basic technology, i.e., a computer and internet access. The institution has made a significant investment to acquire licenses that allow students to use specialized software remotely, which is generally available only in some areas of the campuses.

School of medicine

What if I have a health risk condition?

The EMCS recommendation is NOT to take any courses in contact with patients. If the student decides to take the course, the case is taken to an EMCS committee, on which the student presents the arguments and signs a letter of responsibility in which he or she acknowledges that he or she has received the recommendations and assumes responsibility for the situation.

What if I want to stay on a different campus than the one I am enrolled in?

You can request a campus transfer. Temporary or definitive, fulfilling the necessary authorizations and processes

What if I prefer NOT to attend face-to-face activities?

You can only register for courses that are NOT in contact with patients in Flexible Digital Model. In this case, if you have already paid, you will be reimbursed for the course(s) you have cancelled.

How to ensure that doctors working in hospitals are not a source of infection?

There are admission filters, the use of personal protective equipment and continuous monitoring of the health status of the entire medical and academic community.

Which safety measures are contemplated for the students who enter the clinics?

There are specific guidelines for the return to clinics that include rigorous measures of distance and cancellation of mobility between sites until December of this year.

The on-site activities will have strict conditions of hygiene, health and surveillance in accordance with the best international practices that minimize the risk of infection, and the remote activities will be based on the Flexible Digital Model with synchronous and asynchronous activities.

How will the HyFlex+Tec be adapted to the needs of students at the School of Medicine and Health Sciences?

Like all other schools, the general guidelines will be taken into consideration. Laboratory practices and clinical activities will be modified.

Dental Surgeon Program (MO)
How is biosafety being managed for clinical activities in MO?

More than a month ago, a committee of professors and the CAAD coordinator formed the "CAAD Biosafety Committee" whose objective was to develop a biosafety protocol integrating elements validated by international bodies. The committee will be at all times, the governing body of these protocols will be conducted in a timely manner for the safety of students, professors, patients and employees.

Will the Blackboard platform be maintained for the courses of the 2011 educational model?

No, all courses will be operated on new Canvas educational platform

What will happen with the brigades that have been carried out to needy communities?

These will be resumed when the traffic light of the contingency and the state authorities such as the Tec de Monterrey allow us to do so.

The topics and clinical and academic activities that are part of the courses during the August - December 2020 semester will be reduced because they are online?

No, the courses will benefit from the possibility of being taught in their theoretical aspects through the Flexible Digital Model, but their contents will be those that have been taught in previous classroom courses trying to make the online experience even more enriching.

The preclinical and clinical activities will be more specific in order to favor the acquisition of competences in each area.

Internationalization

Will the exchanges continue in January 2022?

Virtual international programs will continue to be offered. In addition, face-to-face programs will be offered and will be confirmed based on the evolution of the pandemic. For more details and particular cases, we suggest you contact the Vice Rector's Office for Internationalization at itesmvi@servicios.itesm.mx.

What will happen to Honors and international career students, since they need to go abroad the following semester to graduate with a Double Degree?

The Vice-Rector's Office for Internationalization has already made known to the students who are candidates to graduate with a double degree some applicable modifications. For more details, we recommend contacting the Vice-Rector's Office (itesmvi@servicios.itesm.mx).

What would happen if, while I am abroad, my host university closes again?

You will need to contact the International Programs office at your host university to find out what to do next, and also contact the International Programs Office on your campus to report your situation and receive further guidance.

When will we know if we can travel abroad for semester FJ22?

The International Programs Office at your campus will be in communication with you to send you official notices. The health situation in the world will be evaluated and decisions will be made. We will always put the health and integrity of our students first.

In case the embassies stop issuing visas or make any changes in their procedures, will TEC help me process my visa?

The visa process is a personal process. We recommend you be aware of each country’s regulations and the communications of the Embassies in Mexico.

Will the International Programs office provide face-to-face service or only virtual?

The International Programs offices are providing service both remotely (through Zoom, Teams, e-mail, chat, etc.), as well as in-person based on the institutional protocols for the Conscious Return at each of the campuses.

Will face-to-face programs be offered in Winter 2022 and FJ2022 for Tec21?

Yes, the Winter and February-June 2022 program offerings, both face-to-face and distance learning, will be published in August 2021. Please check the miTec portal to review program offerings and be on the lookout for any last-minute information. The pandemic is still a reality in the world and, with it, uncertainty remains. If you have been admitted to any program, please check your institutional email.

Do I need to be vaccinated to go on International Programs?

Directions on how to travel to your destination are set by each country and the host university. Most countries require a PCR test before travel and some countries have additional requirements. You should check the official websites of the airline, the embassy of the country of your destination, and the host university constantly.

If I apply to participate in an International Program in Winter or Feb-Jun 2022 and it is subsequently canceled, will I have the option of a refund?

Each semester the International Programs area establishes the reimbursement policies for each of the programs abroad. This information can be consulted at the time of applying for your participation. If Tecnológico de Monterrey decides to cancel the international mobility of all its students, depending on the moment, it will make known the general conditions that may apply for a refund. In recent semesters, a deadline has been established (before the start of the program) to ensure 100% reimbursement. Check with the International Programs office on your campus for this date.

PrepaTec

Will all high schools in the country have the opportunity to enroll in the hybrid modality?

Yes, the HyFlex+Tec Digital Plus Flexible Model allows the possibility to choose the hybrid mode.

What will happen to students already vaccinated?

Regardless of whether or not a student has been vaccinated, the remote and hybrid modalities will be available to all students and subject to the provisions indicated at the time by each local health and education authority.

When will the return to outdoor activities happen?

Since March 2021, we have gradually started with outdoor activities, as the conditions of each city and the official guidelines have allowed. As of May 2021, we have different outdoor activities in the campuses of Chiapas, Guadalajara, Toluca, Tampico, Leon, Aguascalientes, Laguna, Queretaro, Saltillo, Monterrey, Zacatecas, Mexico City, State of Mexico and Santa Fe. We will notify our community on time regarding the return to outdoor activities at the rest of our campuses as soon as possible.

Will Day One of the next generations be face-to-face?

We will be prepared to celebrate it in the relevant modality (either remote, hybrid, or face-to-face) considering the health of both our students and professors, considering the corresponding official guidelines and current conditions in the area.

Will we be able to stay on campus all day?

Face-to-face activities that we can conduct meet the strictest standards that maximize the care for the well-being of our community. This implies adjustments, such as smaller classrooms and staggered schedules, among others, therefore we require the commitment of everyone to remain on campus only during the assigned times.

In sports activities, can we have physical contact?

The activities available at each campus have been designed to meet the strictest standards that maximize the care of everyone, therefore some sports activities that require close contact will not be available at the moment.

Will Tec offer vaccinations to the students?

Tec, in the same way as the rest of the educational institutions in the country, is not in a position to vaccinate its students. This is because, worldwide, vaccine-producing laboratories enter into purchase-sale contracts only with national governments, which are responsible for the national vaccination strategy in each country.

If I am a foreign student and classes begin to be offered in hybrid mode, do I have to move to the city where the campus in which I enrolled is located?

Since we are moving towards the Hybrid Model, which has a face-to-face component which activation will depend on the conditions of the city in which your PrepaTec is located, it is convenient that you consult with your High School Director or tutor regarding the activities that will be offered in a face-to-face manner and based on that information you will decide as a family.

Will there be a fully remote mode for PrepaTec students during the August-December 2021 semester?

Students who decide to take their courses in the remote mode during the August-December 2021 semester will have the opportunity to do so.

When does the January-May 2021 semester begin and end?

The semester will begin on Monday, August 9, 2021, as indicated in the official calendar, and classes will end on November 24, 2021. After that date, there will be a period for final exams.

When will we return to face-to-face activities?

As of May 2021, we have been able to offer some face-to-face activities at the Chiapas, Guadalajara, Toluca, Tampico, Leon, Aguascalientes, Laguna, Queretaro, Saltillo, Monterrey, Zacatecas, Mexico City, State of Mexico, and Santa Fe campuses. As federal, state, and municipal authorities allow, we will expand the number of campuses that make specific activities available to our students.

How many days will be spent on campus?

Students who decide to study the Hybrid Model will attend, depending on the conditions of the city where PrepaTec is located, 1 or 2 presential days a week to take some classes. Students who chose the Flexible Digital Model (remote mode), will not attend the campus during the semester.

What will happen in case there is an outbreak of the virus in the city and/or in 
PrepaTec?

PrepaTec is prepared to immediately replace the Hybrid Model with the Flexible Digital Model (remote mode) if necessary, always giving priority to the health, academic continuity and safety of our community.

Is it possible for me to take the whole semester online without physically going to PrepaTec?

Yes, there is the option of choosing the Flexible Digital Model which is 100% online (remote mode)

Where and how the students will be able to experience life on campus?

There will be an offer of educational activities in art and culture, sports and leadership that will be at a distance through LiFE@Home. In the hybrid model there will be the possibility of having some face-to-face activities when conditions are right and with the appropriate restrictive measures.

For a foreign student, is it possible to stay in the place of origin or to live in the  city where PrepaTec is located?

It is possible to study the entire semester at a distance from the place of origin with the Flexible Digital Model, and there is also the option of going to the city where PrepaTec is located to study the semester with the Hybrid Model, which has a presence component and that its possible activation will depend on the conditions of the city. It is recommended that the family decide which would be the best option.

What will be the size of the groups?

The group size in the Hybrid Model and the Flexible Digital Model will be the same as the regular class size. For the Hybrid Model in the face-to-face classes, only half of the group will attend one day and the other half another day.

Is the evaluation format of my classes modified?

There will be different forms of evaluation in each subject, which were announced on the first day of school.

If I cannot pick up my child at a certain time, what action will be taken?

The recommendation is for the student to return home after school, but if this is not possible, the student may stay in one of the available places in the different areas of PrepaTec.

Will there be flexibility for admission to classes, as it may take time to pass 
by the filter?

Class schedules will be respected; however, we are considering staggered admissions with enough time to go through the filter.

How will absences be handled?

Students have a maximum percentage of absences per subject, established in the High School Academic Regulations.

If I select the 100% Flexible Digital Model, could I switch to the Hybrid Model and vice versa?

If you choose the Flexible Digital Model option, you will have to keep that option throughout the semester. If you decide to take your semester with the Hybrid Model option, it is likely that you could switch to the Flexible Digital Model but not by choice but because city conditions mean that all of PrepaTec must move to this format.

How will you notify us when you change from one mode to another?

Through your tutor and/or Program Director, and official communications.

Will students have counseling?

Yes, there is an advisory system for students that was announced by their professors on the first day of school.

What about the spaces in the Library?

The use of online libraries is guaranteed, in support of access to bibliographic resources until they are gradually used in person, respecting physical distance and meeting rules. The library areas will be configured in such a way that they do not exceed 25% to 30% of their physical occupation. Access will be possible once local conditions allow.

When will sports activities and events be reactivated to the public in general?

When city conditions and official guidelines allow. Timely notice will be given when these activities can begin.

Can the sports centers be used?

At this time the LiFE activities that are available in their virtual form: LiFE @Home.

When will the Formative Experiences Abroad be resumed?

Due to the current uncertain environment caused by the pandemic, we continue to act with great caution and putting the health of our students and professors before any decision, therefore for the Summer 2021 term, we will only offer Virtual Learning Experiences. For the August-December 2021 semester, we will maintain the policy of no abroad high school programs.

How will you look after the health and well-being of students when they return to classes?

We have been advised by experts, both from TecSalud and from international institutions specializing in pandemic management, to return to campuses that offer an environment that maximizes the care of your well-being. This will involve adjustments, including strict access and circulation controls, mandatory use of face masks, classrooms with fewer students, staggered schedules and the use of technologies that allow us to better monitor, among others. The on-site activities that we may carry out will comply with the strictest standards of healthy distance and sanitation of all our training spaces. The most important thing is to take care of the health of all the members of the Tec community and to achieve this we need your commitment.

How will you ensure that all students and staff take the health measures?

To mitigate the risk of contagion, our facilities and physical spaces will be adequate and reconfigured to comply, both with sanitary, safety and health regulations at work, as well as with the training of collaborators for information and awareness of preventive measures. taken, in order to achieve a healthy return. As a preventive measure of health security, before the entry of any student, professor and collaborator to the campus, a health filter will be implemented under strict controls according to the "Safe Entry Protocol", where a questionnaire will be applied to know the history of exposure and symptoms of contagion , as well as a body temperature control and verification of the proper use of face masks covering the nose, mouth and chin. The recommendation is to use a plain cloth mask over a three-layer surgical mask.

Financial support

How will you support your students' families in the face of the economic impact of this crisis to the many sectors of society?

Aware and committed to the economic problems that arise from this crisis, we integrate a set of supports for our students and their families:

  • We identify all additional services that were suspended and make the corresponding return to our students and their families. For example: student residences, transportation, parking, international programs, etc.
  • We created a contingency fund during the January-June 2020 semester to financially support students and their families who faced problems due to this crisis. We were able to support 9,500 of them with discounts and extensions during the semester; 7,600 with discounts during the summer; 2,100 graduates with extensions in their payments and waivers according to each situation.
  • We agreed with financial institutions that Tecnológico de Monterrey would pay the interest and thus offer interest-free monthly payments with credit cards.
  • Because more than 50% of our students have some type of scholarship and/or financial support, we cancel the decrease or elimination of these supports, thus guaranteeing to maintain these benefits regardless of averages or non-accredited subjects.
  • There will be no increase in tuition for August 2020 and January 2021. This decision is being made taking care of the working conditions of professors and employees and in spite of facing increases in operating expenses.
  • We increased the scholarship fund and financial support for admission or re-entry in August 2020, available to all our students, so that those families at risk of seeing their children's academic continuity affected, can obtain support according to their needs. In order to increase the scope of these supports, the academic conditions to be considered as candidates were made more flexible.
  • Through the administrative services offices on our campuses, operating remotely, we are attending to all families who require support due to debt in order to continue their studies, making payment agreements or reductions. For any request of attention, please contact:

 

 

Additionally, we integrated a new contingency fund to continue supporting the families of our students who have financial problems once the January-June 2021.

What is the Student Contingency Fund?

Due to the COVID-19 contingency we are experiencing and despite the economic impacts the institution is having, we have decided to make an effort to support the families of our students who need it most, with measures that will prevent them from having to interrupt their studies for economic reasons.

Thus, we have established the Student Contingency Fund to offer extraordinary temporary measures to families who suddenly find themselves in a precarious economic situation as a result of the COVID-19 crisis.

The operation and execution of this program will be at all times based on trust, that is, we will trust that those who request this support will be the families who, in fact, are already facing a very precarious economic situation; only in this way can we, together, ensure that we are in solidarity and that the resources we allocate to this initiative are channeled to those who really need it.

Which students are eligible to receive support from the fund?

All high school, professional or graduate students from semester or quarterly programs and medical clinics at Tecnológico de Monterrey that are active, whose families have an economic situation affected by the COVID-19 crisis and who still have pending payments for the winter term or January to June 2021 are eligible.

It does not apply to students who already have support equal to or greater than 90% or those who have paid tuition in cash.

What kind of support does the Student Contingency Fund provide?

It consists of a reduction of the payment for the period from winter period or from January-June 2021  and/or an extension of the payment. There is also the option of a monthly interest-free payment by credit card.

What are the conditions for the supports?
  • Once you send the application for support to the Fund and it is approved, you will not be able to make another one.
  • The application cannot be changed until you get a response from the Fund Committee.
  • In case the support granted consists of a combination of a percentage of direct reduction to the tuition + a percentage of deferred payment WITHOUT INTEREST, it must be settled in December 2021 or before the date of graduation, whichever comes first.
  • The future payment document operates under the same conditions of a tuition document, therefore, at its maturity, if not covered in a timely manner, it will generate daily moratorium interest, and accumulated with some other debt penalty for late payment.
  • Since all payments made to the account statement cover, in the first instance, the documents with the oldest balance, in order to pay the future document, it is necessary to be up to date with the payment of the tuition fees when the due date is reached. If you have a debt prior to the summer period, it is important that you solve it first in order to apply for the support of this fund. If you have any questions, please contact your campus Treasury.
  • It is possible to anticipate the payment of the future document, however it is necessary to request it through the Treasury area of your campus.
  • For the candidates to graduate, the future document of tuition must be covered entirely when it expires, in order to meet the requirement of graduation that it establishes, not having any debt of tuition.
In addition to the Fund, is there any support to defer my tuition payment?

The option of paying by credit card at no monthly interest is enabled to settle the tuition. In order to access interest-free months, payment must be made through the online statement a day before the due date, selecting the interest-free months option, otherwise on the due date the charge would be made without the possibility of being able to schedule it to interest-free months.

For payment of months of interest-free, is the letter and supporting documents also required to apply?

No, at the time of payment the option for 3 or 6 months will be enabled, and no justification is required for this support.

If I have my tuition payments debited to a credit card, do I need to do anything special?

You must cancel the direct debit payments and make the payment through the online statement one day before the due date, selecting the option of months with no interest.

If I already received support from the fund for the previous academic period, will I be unable to apply for new support?

If you have recently received a scholarship or an increase to the one you already had and your financial situation has recently changed, you will be able to reapply for support for the next academic period. The Fund Committee will review each case individually. As we have communicated in the past, the resources of the fund are finite so if denied, it would mean that other families in even more precarious situations are being supported.

I'm a trimester postgraduate student, does the fund apply to me? When can I apply?

The fund applies to high school, professional and graduate students on a semester and trimester basis. For trimester postgraduate students, you can only apply to the fund after September 15.

Will you keep my child's scholarship during the semester?

We have decided not to cancel or diminish any type of support, scholarship or educational credit for academic or extracurricular performance other than that expected. The terms of the current supports will remain unchanged in August 2020 from the condition that prevailed in January 2020.

I already received confirmation of my support and I don't see it reflected in my statement, should I do anything else?

Support will be reflected on your statement a few days after you have received notification that you have been authorized.

How long is the fund valid?

The Student Contingency Fund will remain in effect for the next professional semester February-July 2021.

Could my request for support be rejected?

We remind you that this fund was the result of an extraordinary effort by the institution in the face of an unprecedented crisis. The resources allocated to it are finite, so it is our responsibility to ensure that they will be used to support the families who need it the most. We ask for your understanding of the committee's resolution, trusting that, if it is denied, it will mean that other families in even more precarious situations are being benefited.

Can a family be entitled to more than one support; in case they have several children, studying at the Tec?

Yes, but each student must enter a request for support, having the opportunity to mention this situation in the explanatory memorandum.

Does this support also apply to debts prior to the contingency derived from the COVID-19?

If you have debts prior to the contingency derived from COVID-19, you must first settle the debt in order to apply for support from the fund. If you have any doubts, please contact the Treasury area of your Campus to review the case.

Congresses and events

Will the graduates have the opportunity to live their "Por Siempre Tec" with the end of the contingency?

If you have debts prior to the contingency resulting from the COVID-19, you must first settle the debt in order to apply for support from the fund. In case of doubts, please contact the Treasury area of your Campus to review the case.

How will you approach graduation week?

The events prior to graduation are suspended until conditions allow

What about the students who graduated this semester?

We ask you to be aware of the communication from the School area to know the status of the graduations

What kind of LiFE activities can be performed?

Hybrid LiFE and LiFE @ Home activities will be offered subject to the conditions of each campus

Are Art and Culture/Sports classes continuing? - What are the guidelines for participating in this class?

For the start-up phase, classes and workshops, as well as conferences, courses and initiatives will be offered through the Flexible Digital Model LiFE @ Home.

Will it be possible to hold face-to-face meetings of FETEC or any other student group?

For the start-up phase, face-to-face meetings of FETEC members or any other student group will not be allowed

What would be the limit of people in the events?

Events will not be allowed in the initial stage during the return phase.

If there are attendees who are not from the Tec community, how will the entrances be controlled?

Visits are restricted, unless they are indispensable for the continuity of operations, with the approval of the campus DSA. When circumstances allow, the Visitor Access Control Protocol will be resumed

If they are online, will any platform be provided to be able to have our congress with a charge?

At the moment we do not have a platform that allows us to do that, we are looking for the support of Administration and Finance or Treasury to help us develop the platform.

Will the press be allowed to enter?

Visits will be restricted, unless they are indispensable for the continuity of operations, with the prior approval of the campus DSA. When circumstances allow, the Visitors' Access Control Protocol will be resumed.

Can we invite national and foreign speakers to our congresses?

Visits will be restricted, unless they are indispensable for the continuity of operations, with the prior approval of the campus DSA. When circumstances allow, the Visitors’ Access Control Protocol will be resumed.

What kind of events are considered as " massive " according to the press release?

Student Congresses
Events organized by student groups
Sports events and games
Cultural events or shows

What are the guidelines to perform outdoor events?

During the start-up phase, the following on-site activities and venues will be suspended:

  • Theaters/Exhibition halls
  • Outdoor academic events and performances
  • Conferences in multipurpose rooms
  • Academic or scientific seminars and conferences
  • Graduations, events and shows in closed spaces
Even if I don't have classes that day, can I still attend a student group event or will access be denied at the campus entrance?

Face-to-face meetings of FETEC members or any other student groups will not be permitted in the Start-up Phase.

What will be the protocols for the admission and exit of suppliers or sponsors? Can companies be admitted to promote themselves?

Visits will be restricted, unless they are indispensable for the continuity of operations, with the prior approval of the campus DSA. When circumstances allow, the Visitors' Access Control Protocol will be resumed.

Will it be possible to have events with large numbers of participants outdoors, maintaining a healthy distance and sanitation measures? (over 500 people)

During the start-up phase, the following on-site activities and venues will be suspended:

  • Theatres/Showrooms
  • Outdoor academic events and performances
  • Conferences in multipurpose rooms
  • Academic or scientific seminars and conferences
  • Are Borregos' events cancelled? (matches)
  • The university sports league ONEFA has announced the suspension of the tournaments for 2020. As an institution, we will communicate in advance the measures we will take regarding training and soccer matches, depending on the federal and local Health Alert Traffic Light System.
If a person with symptoms is detected in the event, what steps should be taken?

You should be referred to the COVID-19 First Aid Module, which is separate from the medical service, exclusively for the evaluation of people with symptoms

If we had reserved a space for our congress, would it still be available to us?

No. During the start-up phase, all spaces are cancelled as it will not be allowed to hold any event or congress.

Are we going to be trained to deal with all the concerns about sanitary measures?

The trainer, whether coach, instructor or professor, will be able to guide the students on sanitary measures

What will happen to the student competence groups that use the laboratories for their preparation and later participation?

So far, the competitions are suspended so the participation in competitions must have the approval of the Campus Director and the approval of LiFE's Regional Director.
Once they have the approval, they can use the space with the hygiene and healthy distance guidelines.

Can we use the Leadership and Experience space to have our meetings?

Face-to-face meetings of FETEC members or other student groups are not allowed in the Start-up phase.
Once we advance to the intermediate phase, FETEC's face-to-face meetings will begin following the distance guidelines set by the institution. Face-to-face meetings of student groups are not allowed.
Once we enter the new normality FETEC's face-to-face meetings will continue and face-to-face meetings of student groups will be reactivated
FETEC's face-to-face meetings or other student groups are not allowed in the Start-up Phase.

Will there be restrictions on the number of people?

There will be a maximum capacity of 50% as long as the social distance of 1.5 meters is met. (Specify in which space)

 

When can we use the space again?

Once we enter the new normality, FETEC's face-to-face meetings will continue and face-to-face student group meetings will be reactivated.
The Student Federation and the Living Teams due to their nature require us to work in a face-to-face way before the beginning of the semester, will we be able to return together with the employees?
Face-to-face meetings of FETEC members or any other student group are not allowed in the start-up phase.
Once we advance to the intermediate phase, face-to-face FETEC meetings will begin following the distance guidelines set by the institution. Face-to-face meetings of student groups are not allowed.
Once we enter the new normality, face-to-face meetings of FETEC will continue and face-to-face meetings of student groups will be reactivated.

Will social services continue to work with a distance modality?

Yes, during the summer and the semester August to December, we continue with the Social Service at a distance.

In the event that social services continue with the distance mode, will there be 
the possibility of having some kind of approach with the communities through the semester?

It is not yet defined how much contact there might be. There are still definitions to be made. However, assuming that there will be students already attending the campus, and if necessary, there could be community events as long as health measures are followed. Some contact could be authorized, safeguarding the safety of the students, without crowds of people, taking care of the healthy distance, identifying previously the conditions of the area to be visited, we would be following the same indications that are taken for the attendance to the classrooms and those of outside visits.

What will be the social services regulations for next semester?

For now, the same regulations that were used in the February-June 2020 semester and those that we will have in the summer. It is important to be aware of new institutional regulations.

Will there be limitations on volunteers, beneficiaries and hours?

In this semester we concluded there were no limitations as long as it was all from a distance. For the time being, this is how it is defined for the summer.

Health and Safety

How is the ventilation in closed spaces ensured?

As part of the conscious return to our campuses, we have conducted an analysis of the characteristics of the spaces and, based on this, we have incorporated the ventilation measures considered most effective for each one. These measures are aligned with applicable regulations, ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers), as well as better national and international practices.

Our solutions may include natural ventilation, mechanical ventilation using injection and extraction, renewing the air with new air from outside, and portable purifiers and filters in the air conditioning system, which allow stopping the droplets that could be expelled by the occupants of the spaces.

These measures are complementary to health and hygiene protocols such as the mandatory use of masks, interpersonal distance, and reduced seating capacity.

What are the health measures for fully vaccinated people?

Regarding the recommendations of the health authorities of our country on safety and hygiene measures for people fully vaccinated against COVID-19, at Tecnológico de Monterrey we agreed to maintain, until further notice, the protocols established in our Conscious Reopening Plan. We ask our community to continue with total adherence to the main safety and hygiene measures: use the mask at all times, keep a distance of 1.5m between people, wash hands frequently and apply antibacterial gel.

We will stay aware to the recommendations of our Tec´s Health and Medical Services teams, who are constantly researching and updating the necessary actions that we must adopt to mitigate the risk of contagion and eventually stop the pandemic.

How will you ensure the health and well-being of students when they return to classes?

We have been advised by experts, both from TecSalud and from international institutions specializing in pandemic management, to return to safe campuses that offer an environment that gives them confidence and maximizes their well-being. This will involve many adjustments, including strict access and circulation controls, rooms with fewer students, variable schedules and the use of technologies that allow us to have better control, among others. The on-site activities that we can carry out will comply with the strictest standards of healthy distance and sanitation of all our training spaces.

Do these measures also apply to High School?

They apply to all levels of the Tec de Monterrey: professional, high school and graduate.

Does the student's medical insurance cover the care and treatment by contagion from COVID-19?

Yes, it is covered, as an illness with its respective deductible and coinsurance. As with all illnesses, the deductible must be met in order for the insurance to be applied.

Do students who are vulnerable or have interaction with people who are vulnerable must also return to physical presence?

People who are at greater risk or who have interaction with vulnerable people should continue their activities remotely. Students and their parents will sign a letter of conscious return.
Tec's priority is to take care of the health and safety of our community, so the return to face to face activities will be optional and without any negative repercussions for students who wish to choose a distance learning model.

What will happen to those who live in the residences?

We have been advised by experts, both from TecSalud and from international institutions specializing in pandemic management, to return to safe campuses that offer an environment that provides confidence and maximizes well-being. The on-site activities that we can carry out will meet the strictest standards of healthy distance and sanitization of all our spaces. In the case of the residences, we will take extreme physical, health and hygiene measures in all the facilities: rooms, common rooms, cinema room, game rooms, hallways and reception.

Will the capacity in Tec Residences be reduced?

The room occupation in the residences will be single.

What will be the process of assigning places in Tec Residences?

We ask you to be aware of the communications from the residences area to know the status of the bed requests for the period 20-21

In case there is a new outbreak of the virus, do we have to go back home?

If so, we will ask you to be aware of the official communications from your campus, which will provide all the instructions to be followed.

How are you going to ensure that all students and staff take the necessary health measures?

In order to mitigate the risk of contagion, our facilities and physical spaces will be adequate and reconfigured to comply with health, safety and occupational health standards, as well as with the training of employees in order to inform them and increase their awareness of the preventive measures adopted, in order to achieve a safe and healthy return. As a preventive measure of health safety, before the entry of any student, professor and employee to the campus, a health filter will be implemented under strict controls in accordance with the Safe Entry Protocol, where a questionnaire will be applied to find out the history of exposure and symptoms of contagion, as well as a control of body temperature and verification of the proper use of face masks.

What about the spaces in the Library and the cafeterias?

The use of online libraries is guaranteed to support access to bibliographic resources until their use in person is progressively achieved, respecting physical distance and meeting guidelines. Library areas will be configured in such a way that they do not exceed 30% of their capacity.

Cafeteria services will be available according to the progress of the epidemiological traffic light and opening dates in our campuses, the service modality will be to go, with Pick&Go and Box Lunch alternatives. Food must be consumed in open spaces.

What about transportation services?

TEC Express and the transportation services will continue to provide their service under strict safety and hygiene measures inside the units. All users must maintain a safe distance at all times. The transportation units will have sanitizing gel available at the entrance door of the vehicle and all users must apply anti-bacterial gel at the time of boarding and with the use of face masks.

Can the gyms be used?

Gyms, showers and dressing rooms will remain closed, unless expressly authorized for the Athletics programs, until further notice.

Can I use the sports centers?

At this moment the LiFE activities that are available in virtual form through the Flexible Digital Model (MFD) are moving towards the attendance of classes and workshops, shows, congresses and sport events while the new normality is opening its way.

Does the Tec medical staff have sufficient Personal Protective Equipment to treat sick students attending the clinic?

Since the symptoms are nonspecific and the medical offices are a major focus of contagion.
The medical staff will have the necessary personal protective equipment for both their health care and for the prevention of infection of the people attending the health care spaces.

Why return, given the circumstances? Don't you think it's too much of a risk to the community?

The decision to return to face-to-face educational activities will be made by the SEP and the Ministry of Health at a federal level, and by the state authorities. The conscious reopening of our facilities will provide an environment prepared to safeguard the health, safety and well-being of all members of our community.
We are also responding to the needs and requests of our own students, as many of them wish to return to the classroom. The interaction, life experience and social aspects of our students' university life are very important to Tec.
The main thing: we will require the co-responsibility of all the members of the Tec community in the collaboration and collective commitment to comply with the protocols and take care of each other.

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